Support Email
For account help, trucker dating login questions, billing, verification, profile reports, and press inquiries, write to [email protected]. Include your username and a short description - we typically reply within one business day.
Get in touch
Contact LoveMy - We're Here Between the Mile Markers
Real humans answer every message. Whether you need help with your trucker dating login, want to report a profile, or just have a question about how the LoveMy service works - pull up a stool. Coffee's on.
No phone tree. No bots. Just the LoveMy crew.
Straight talk
How to Reach the LoveMy Crew
We built LoveMy because the big swipe apps stopped answering the phone for hardworking blue collar people. So we won't make that mistake. Every email lands in front of a real teammate who knows what a 14-hour shift looks like, why your reply might come in at 3 a.m. from a Love's parking lot, and what a "deadhead" actually means.
Below you'll find the cleanest ways to get hold of us - email, mailing address, and a short list of self-serve links that solve about 80% of the questions we get. Pick the lane that fits your run. We don't use a contact form on purpose: email is faster, leaves you a record, and works from a sleeper berth with two bars of signal.
Three ways in
Where to Send Your Message
Pick the channel that fits what you need. For anything time-sensitive - like a suspicious profile or a trucker dating login issue - email is the fastest road in.
Mailing Address
Legal notices, partnership packets, and old-fashioned letters reach us at: LoveMy Social Club, 4127 Interstate Way, Suite 210, Dallas, TX 75201, United States. Please do not mail cash, gift cards, or personal documents.
Typical Response Time
Most emails get a real human reply within 12 to 24 hours, seven days a week. Safety reports jump to the front of the queue and are reviewed within 4 hours. Weekend and holiday windows may run a touch longer.
When we're around
Support Hours and Response Times
Truckers don't keep banker's hours - and neither do we. Our support team covers all seven days, with most replies going out long before your next pre-trip inspection.
The Honest Schedule
Our crew covers email Monday through Sunday, 7:00 a.m. to 10:00 p.m. Central Time. Messages that arrive overnight get picked up first thing the next morning. There's no auto-reply runaround - when you write, a teammate reads it.
If you're hauling through a time zone that doesn't match ours, don't worry about timing. Send the email when it's convenient between loads. Your spot in line is held by the timestamp, not by when we open it.
What Counts as Urgent
We treat the following as priority lane: suspected catfishing or romance scams, account lockouts, billing errors, and anything that feels off about a member. Use the subject line URGENT in those cases and we'll get to you faster.
Response time targets
- Safety reports: within 4 hours
- Login & account: within 12 hours
- Billing questions: within 24 hours
- General feedback: within 48 hours
- Press & partnership: within 3 business days
Driver tip
Include your username, the email you signed up with, and a screenshot if you can. It saves a back-and-forth round trip and gets you a fix on the first reply.
Skip the wait
Quick Answers Before You Reach Out
Most questions we get are already answered on the site. Check these three stops first - odds are you'll roll back onto the highway in a couple of minutes.
Safety Tips
How to spot catfishing, romance scams, and red flags before they cost you anything. Includes the verification basics and what to do if a profile feels wrong.
Read Safety TipsAbout LoveMy
Who runs the trucker dating service, why we built it as a community instead of a swipe app, and what makes the platform different from Tinder and Bumble.
Read AboutHomepage FAQ
Top questions on pricing, profile verification, login help, and whether LoveMy is really free to join. Most members find their answer here on the first scroll.
See the FAQ
Around the road
Find Us Around the Road
You won't catch us shouting on every platform - we'd rather spend that time answering members. But we do show up where road people already gather. Look for LoveMy mentions in trucker subreddits, the occasional post in CDL Facebook groups, and our handle on the bigger driver-focused communities. We never DM members first, never ask for money, and never run paid romance contests. If someone claims to represent LoveMy and any of that happens, screenshot it and forward to [email protected] so we can shut it down.
For media requests, podcast interviews, or driver-community partnerships, send a one-paragraph pitch to the support email above with the subject line PRESS. We genuinely like talking shop about road life, loneliness on the lot, and what blue collar dating actually needs.
Straight talk
What to Expect When You Write In
Here's the honest version. When you email LoveMy, a real teammate reads your message, looks at your account, and writes back without a script. We don't chase a reply-time leaderboard - we'd rather take an extra hour and actually solve the issue than fire off a canned response.
If we need more information to fix something, we'll ask once and clearly, so you're not stuck in a 14-email loop between drops. If the answer is "no" or "we can't do that," we'll tell you straight - no corporate fog. And if we mess up, you'll get a plain apology and a fix, not a coupon.
One last thing: if you write in just to say LoveMy helped you meet someone - we love those emails most of all. Drop a line. We read every one out loud at the Monday team huddle.